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Legal

Privacy Policy

Last updated: March 2026

1. Data Controller

Identity: Make Now
Email: hello@makenow.io
Website: makenow.io

2. Personal Data We Collect

At Make Now, we only collect personal data when you voluntarily provide it through:

  • Contact forms: name, email, message.
  • Session bookings (Calendly): name, email, selected date and time.
  • Email communication: data included in your correspondence with us.

We do not collect sensitive data or special categories of personal data.

3. Purpose of Processing

We process your personal data for the following purposes:

  • Responding to your enquiries and information requests.
  • Managing the booking and holding of strategy sessions.
  • Sending you communications related to our services, only if you have given your consent.
  • Complying with applicable legal obligations.

4. Legal Basis for Processing

The processing of your data is based on:

  • Consent: by filling in a form or booking a session, you consent to the processing of your data for the stated purpose.
  • Legitimate interest: for managing the business relationship and improving our services.
  • Legal obligation: when necessary to comply with applicable legislation.

5. Data Recipients

Your personal data will not be shared with third parties except where required by law. We use the following service providers who may access your data as data processors:

These providers are located in the EU or have adequate safeguards for international data transfers in compliance with the GDPR.

6. Data Retention

We will retain your personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal obligations. In general:

  • Contact data: for the duration of the business relationship and during the applicable legal limitation periods.
  • Booking data: for 12 months from the last interaction.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access: know what personal data of yours we process.
  • Rectification: request the correction of inaccurate or incomplete data.
  • Erasure: request the deletion of your data when no longer necessary.
  • Restriction: request the restriction of processing in certain circumstances.
  • Portability: receive your data in a structured, commonly used format.
  • Objection: object to the processing of your data in certain circumstances.

To exercise these rights, send us an email at hello@makenow.io specifying your request and attaching a copy of your identification document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

8. Cookies

This website uses cookies. For more information, please see our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

10. Changes

We reserve the right to modify this privacy policy to adapt it to legislative or case-law developments. We recommend reviewing it periodically.

11. Contact

If you have any questions about this privacy policy or about the processing of your data, you can contact us at hello@makenow.io.